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Building access and status FAQ, September 15, 2001

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Comprehensive FAQ addressing downtown building access, reopening areas, property manager contact procedures, and building damage status in lower Manhattan.

NYC-WTC_000142413–000142436

Folder label: “DEP 59.17 Junction Blvd, 11th FL

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NYC 9/11 Public Portal Document

4 / Q&A (Version 9/15 6:24 p.in.)

BUILDING ACCESS Q: What areas of downtown will be open for business on Monday? ( A: The' area east of Nassau/Broad will be open Monday morning. (The area east of Broadway may be added before Monday.) The remainder of downtown will be clos :d until further notice. Please check the media and ny. .gov for updates. Tenants should contact their property managers to determine if their facilities will be open for business.

Q: When can we get into our specific building? A: We suggest that you contact your property manager for information. He/she should be able to answer your questions. If for some reason your property manager needs further assistance, he/she may call us, and we will do our best to refer them to the appropriate resource. (Notes: Because the Office of Emergency Management has been displaced, OEM is currently referring calls to this number. Please feel fi-ee to call us back during the week for updates. Again, we recommend staying in touch with your property manager.)

On Saturday, if callers ask about accessing their building via an escort, contact Melissa Smith (at the Metrotech call center). —

BUILDING STATUS List ofSeverely Structurally Damaged Buildings - No Occupancy 130 Liberty St. - Banker’s Trust 1 World Financial Center 3 World Financial Center NY Telephone Company 30 West Broadway

List ofDamaged Building - Potential Occupancy 1 Liberty Plaza Millenium Hotel Merrill Lynch - 4 World Trade Center 100 Park Place

Ask about whether they have a hot site (i.e. back-up systems) so they can access their systems without physically entering their buildings.

UTILITIES - PHONE OR ELECTRIC Q; If I have a business in lower Manhattan, where can I go for info on phone or electric? There is a walk-in center set up at 80 Pine/110 Maiden Lane (one building, two entrances) for businesses in lower Manhattan. Verizon and Con Edison will be on site to answer questions. The w^k-in center will be open on Sunday.

NYC-WTC_000142413

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NYC-WTC_000142413Source: NYC Law Department, mirrored locally

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