NYC 9/11 Public Portal Document
Several studies following the Oklahoma City Bombing found that many rescue and relief
workers experienced emotional distress. However, many did not believe they needed help
and would not seek services despite feeling emotional distress. It is important to get help
by talking with family, friends, religious leaders or neighbors if you are feeling: .
• Normal emotional responses such as grief, anger, guilt, shame, helplessness,
hopelessness, and emotional numbness.
• Contusion, disorientation, indecisiveness, worry, shortened attention span, memory
loss, and difficulty concentrating.
• Physical reactions such as tension, fatigue, edginess, difficulty sleeping, body aches
or pain, nausea, change in appetite, being startled easily, change in sex drive and
racing heartbeat.
• Interpersonal problems such as distrust, irritability, conflict, withdrawal, isolation,
and feeling rejected or abandoned, being distant, judgmental, or over-controlling.
Or
If you experience Post-Traumatic Stress Disorder, which is less common and could
include:
• Feeling as if you or the world is unreal.
• Re-experiencing the event during the day or as nightmares.
• Being frightened of leaving home or losing interest in normal activities.
• Feeling prolonged and increased anxiety, nervousness, or fear of losing control.
• Abusing drugs or alcohol.
If these feelings remain longer than a month, we urge you to seek help from medical or
mental health professionals, or disaster service organizations like the American Red Cross.
The following Department of Mental Health Hotlines can provide direct access to
services.
English Life NET (800) 543-3638
Spanish Life NET (877) 298-3373
Chinese Life NET (877) 990-8585
Do I need to contact law enforcement about any remainsfound?
Yes, in the setting of a disaster, remains should be brought to the attention of appropriate
law enforcement and forensic representatives for identification.
NYC-WTC_000142380
OCR can misread numbers and units. Confirm readings against the page image before using them.