Health Statistics Folder 0067, 2000-2001

NYC 9/11 Public Portal Document

I Potential HealthStat Strategies

Referrals Vs. !Enrollments produce Until now, we have emphasized referrals and enrollments, asking each agency to and develop strategies both. We would like every agency to now look at their activities that make the most sense based on their own operations.

The goal is to move a family as close to actual enrollment as possible at our first encounter. Every time we have to recontact a family, we risk losing that family and the opportunity to enroll them. To date, we have found we are able to contact about 50% of referrals. families referred for health insurance. This does not mean we are abandoning For example, NYPD They are the most effective means of outreach in many situations. has been very successful using its patrol officers and others to refer families for health attempt enrollment. insurance. Clearly, these would not be appropriate occasions to Whenever possible, however, we want to initiate the actual enrollment process.

Shifting HealthStat Responsibility and Buy-In to the Local Level how to push our efforts This is HealthStat's biggest challenge at this point — to figure out efforts. to the local level and get people in the communities invested in our

• Use Your Community Network agency ties to local Some of our most successful efforts have tapped into existing organizations. In some communities, community-based organizations, and faith-based agency reaching instances, this has involved the community affairs department of a city community ties of a single agency out to a community, in others it has meant utilizing the community employee. For example, the Fire Department, utilizing their strong Hospital and relationships in Elmhurst Queens, recently partnered with Elmhurst centered on the Three Kings Metroplus to hold a very successful enrollment effort that successful enrollment holiday. Similarly, the NYPD has recently held several very Corrections utilized the events by working with local churches; and the Department of hold a series of community ties of one of its officers to the Chinese community to successful events in Chinatown.

• Find Local Champions and Reward Them local level who you Following on the previous point, focus on key individuals at the part of how they will be know will champion these efforts. Make sure that HealthStat is evaluated and find ways to reward them.

_-I .. . .. _. .-, 6,. fl 41 0.TT Tng7-IS"-Ndf— NYC-WTC 000138127