NYC 9/11 Public Portal Document
Employment Services
($ in millions )
The World Trade Center was the economic hub downtown New York City. While it provided the base for
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a significant number of white collar companies, it also supported a vast number of ancillary businesses,
ranging from messenger services, cleaning companies and food vendors to temporary staffing agencies and
retail establishments. Economic and social displacement as a result the terrorist attack will extend
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throughout the City.
The City will expend significant effort to help businesses in maintaining their operations and, as part that
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effort, must provide incentives and assistance, including appropriately trained workers. It is likely that some
businesses will relocate or close -- their workers will need to be linked to new employers and retrained to
meet the new labor market needs. What follows below is a conservative estimate the number who may be
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impacted. Expenditures may well exceed these preliminary estimates.
About 20% the 30,000 people employed at the World Trade Center worked in low-wage jobs, which
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provided little or no job security and few benefits or transferable skills. Unemployment insurance will not
cover support needs for these individuals and their families. An additional 12,000 people facing similar
displacement are estimated to have worked in the immediate surrounding area. Subsidized employment,
training and support services will be needed to re-integrate these individuals into the labor market as
expeditiously as possible.
Trade Center Employees 30,000
low wage/hourly employees 20%
employees impacted 6,000
employees in ancillary businesses 12,000
total employees 18,000
cost per person for subsidies, training and support services $3,000
Total 554
NYC-WTC 000136419
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