NYC 9/11 Public Portal Document
DEC-12-2001 14:52 RELATED MANAGEMENT CO. P.05/10
Date: October 19, 2001
To: Residents of Tribeca Tower
From: Related Management Company
evening. The turnout
We want to thank all of you who attended our resident meeting last
as we
on short notice was extremely gratifying and the dialogue was extremely helpful
continue our effort to be as responsive to your needs as possible.
the
All of us recognize that as hard as we listen, we may never be fully able to understand
lower Manhattan. We
impact the WTC tragedy had on the lives of the people living in
respect your individual reactions, perceptions and your fears. We hope to earn your
respect for the steps we will be taking to address your concerns as our interests are
aligned. We all want to make you as comfortable in your homes as quickly as possible.
were
This spring we asked you for your thoughts on the building and its services and we
extremely pleased with your comments. In fact, we received 108 responses and 98%
indicated that they felt they would recommend the building to a friend, that they felt at
home at Tribeca Tower and that the building was professionally managed. In addition,
97% indicated that they have been promptly and clearly informed of any changes that
affect them as a resident.
Nevertheless, we do not believe that we have distributed information to you either as
comprehensively or as frequently as could have been done over the last 3 weeks since
your return to the building and for that we apologize_ Over the next couple of months in
particular we will be distributing updates on this correspondence to every resident at their
door in addition to providing copies in the mailroom or at the concierge desk. We will do
our best to see that you are fully informed.
The following is a summary of the issues we presented and discussed at the meeting
including suggestions that were made that we can address immediately and those that we
can pursue going forward:
Air Quality:
Each resident was provided with a booklet of information that addressed air quality, the
primary concern that has been reported to us over the last couple of weeks. Copies of the
booklets are available in the mailroom for every resident who may not have been able to
attend the meeting.
NYC-WTC 000125859
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