Call center vendor RFP bidders memo, May 2002 · page 3NYC-WTC_000138462
Memo listing companies that received RFP for environmental call center service, highlighting five most likely bidders for proposal submission.
Environmental Protection, Dept. of · Box DEP Box 03
Hotline call breakdown chart, March 11-26, 2002 · page 6NYC-WTC_000143546
Statistical summary categorizing calls received on the Lower Manhattan hotline by topic such as cleaning and environment.
Environmental Protection, Dept. of · Box DEP Box 07
EPA Lower Manhattan Cleaning Hotline Press Release, June 2002 · page 8NYC-WTC_000143606
Press release announcing the launch of the EPA hotline for home cleaning and testing services in Lower Manhattan.
Environmental Protection, Dept. of · Box DEP Box 07
EPA Lower Manhattan Cleaning Hotline Press Release, June 2002 · page 42NYC-WTC_000143606
Press release announcing the launch of the EPA hotline for home cleaning and testing services in Lower Manhattan.
Environmental Protection, Dept. of · Box DEP Box 07
EPA Lower Manhattan Cleaning Hotline Press Release, June 2002 · page 44NYC-WTC_000143606
Press release announcing the launch of the EPA hotline for home cleaning and testing services in Lower Manhattan.
Environmental Protection, Dept. of · Box DEP Box 07
EPA Lower Manhattan Cleaning Hotline Press Release, June 2002 · page 46NYC-WTC_000143606
Press release announcing the launch of the EPA hotline for home cleaning and testing services in Lower Manhattan.
Environmental Protection, Dept. of · Box DEP Box 07
NYC-WTC_000147610 · page 4Environmental Protection, Dept. of · Box DEP Box 09
FEMA guidance on insurance and cleanup duplication, May 2002 · page 4NYC-WTC_000161074
Official FEMA clarification stating no duplication exists if insurance funds were used for prior cleanups before city assistance.
Environmental Protection, Dept. of · Box DEP Box 42
Memo: Insurance payment terms for exterior cleaning, May 2002 · page 3NYC-WTC_000161079
Discussion on contract language regarding insurance costs and payment terms for exterior building cleanup contracts.
Environmental Protection, Dept. of · Box DEP Box 42
WTC Hotline call summary, May 7-8, 2002 · page 4NYC-WTC_000162133
Daily summary of calls received by the WTC hotline regarding cleaning, environment, and EPA clean-up announcements.
Environmental Protection, Dept. of · Box DEP Box 43