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E-MAILS SENT R. AVALTRONI

Label derived from the City's folder field. The City does not supply document titles.NYC-WTC_000159992–000159996
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NYC 9/11 Public Portal Document

Avaltroni, Robert From: Avaltroni, Robert Sent: Saturday, November 30, 2002 3:51 PM To: '[email protected]' v r, ,• Subject: Re: Residential Cleaning and Testing Program - Cancellation Policy

Importance: High

1 could not have said it better myself. Let s keep the heat on with the finish line in sight. Sent from Bob's BlackBerry Wireless Handheld

—Original Message— From: Gair, Brad <[email protected]> To: Kathy Callahan (E-mail) <[email protected]> CC: Picciano, Joe <[email protected]>; Melnick, Walter <[email protected]> Sent: Sat Nov 30 15:27:11 2002 Subject: Residential Cleaning and Testing Program - Cancellation Policy

Kathy, Since our last meeting, I have not heard anything about how you are implementing the Cancellation Policy in conjunction with the Residential Cleaning and Testing Program. As we discussed, it is unfair to expect the contractors to bear the financial burden of missed appointments unless we are going to enforce a strict Cancellation Policy. 1 hope that by now, we have dropped all applicants who have missed more than one appointment since the inception of the program. This is absolutely essential in order to focus available resources on those applicants who actually want the service.

Please advise. Brad Gair FEMAWTC .646.746.1888/officel i pil

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NYC-WTC_000159996

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NYC-WTC_000159996Source: NYC Law Department, mirrored locally

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