Transmittal of Request for Proposal for live operator services, including vendor list and supporting documentation from City Department of Health.
NYC-WTC_000147621–000147636
OCR status: ok · source: pdftotext
NYC 9/11 Public Portal Document
SECTION IV: FORMAT AND CONTENT OF THE PROPOSAL
Instructions: Proposers should respond the information requested in the format below. Pages should be paginated. The proposal will be evaluated on the basis of its content, not length.
A. Proposal Format
1. Proposal Cover Letter
The Proposal Cover Letter form (Appendix A) transmits the proposer’s Proposal Package to the Agency. It should be completed, signed and dated by an authorized representative of the proposer.
2. Program Proposal
The Program Proposal is a clear, concise narrative which addresses the following:
a. Experience
Describe the successful relevant experience of the proposer, each proposed sub-contractor, if any, and the proposed key staff in providing the program described in Section III - Scope of Services of the RFP. In addition:
1) Attach a listing of at least two (2) relevant references, including the name of the reference entity, a brief statement describing the relationship between the proposer or proposed sub-contractor, as applicable, and the reference entity, and ^e name, title and telephone number of a contact person at the reference entity, for the proposer and each proposed sub-contractor if any.
2) Attach for each key staff position a resume and/or description of the qualifications that will be required.
b. Organizational Capability
• Demonstrate the proposer's organizational (i.e., programmatic, managerial and financial) capability to perform the services described in Section III B Scope of Services of the RFP. In addition, attach a copy of the proposer's latest audit report or certified financial statement, or a statement as to why no report or statement is available.
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