EPA Form EPA-4U24, October 1997

NYC 9/11 Public Portal Document

ggestions for Choosing a ✓ Interview potential service gg iwiGleaning; ■Sirvice ‘Provider providers to ensure:

^companies Ofhd provide duct,/' that they;W'’W®rtene©d in-duct T under check cleaning services, Pages or Yellow “duct cleaning" your contact cleaning and have worked on systems fife-yours; ■ - / the National Air Duct Cleaners Association (NADCA) at the address ■foey'''Wl^use procedures-fo ptotect- and phone number in foe information ^u, your pets, and your home section located at the back of thiobook’- from contemfoation; and let. Do not assume that all duct clean­ ing service providers are equally they comply with NADCA’s air knowledgeable and responsible. Talk to duct cleaning standards and, if at leastWee ^dlfforent ■lepvice-proylders, your ducts are constructed of and get written estimates before decid­ fiberglass,duet board or insulated ing whether to have your ducts cleaned. internally with fiberglass duct^ When foe service providers come to liner, with the North American your horn®! ask them to show you foe Insuiation Manufacturers contamination that would justify having Association’s (NAIMA) : your^ducts Cleaned.^/ ■ recornmendatldns..'V / -

/ Do not hire duct cleaners who / Ask the service provider whether make sweeping claims about the they hold any relevant state licenses. health benefits of duct cleaning As Of 1996, the following states require such claims are unsubstantiated. Do atr duct cleaners tbihold special licens- > not hire duct cleaners who recommend es: Arizona, Arkansas, California, duct cleaning as a routine part of your Florida, Georgia, Michigan and Texas. heating and cooling system mainte­ ' \Other:States may require them as/wei.<. nance. You should ajso. be wary-of duct cleaners who claim te be certified by / "Mthe service'plovider charges by - ERA. ERA neither establishes duct the hour, request an estimate of the cleaning standards nor certifies^ number of hours or days the job will endorses, or approves duct cleaning take, and find out whether there will companies. be interruptions in the work. Make sure the duct cleaner you choose will /Do not allow the use of chemical provide a written agreement outlining biocides or sealants unless you fully the total cost and scope of the job understand the pros and the cons before work begins. (See page 13). Y / Check references to be sure other customers were satisfied and did not experience any problems with their heating and cooling system after cleaning.

/■ ^Contact your county- or city ofice of consumer affairs or local Better Business Bureau to determine if com­ plaints have been lodged against any of tfe'ccimpanfes you are considering.

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