NYC 9/11 Public Portal Document
WTC RESIDENTIAL DUST CLEANUP PROGRAM
CLEANING & TESTING FACT SHEET
People living south of Canal, Allen and Pike Streets in lower Manhattan who are concerned that dust
from the collapse of the World Trade Center may still be present in their residences may request
assistance from EPA. Assistance offered includes the cleanup and testing of homes for airborne
asbestos or testing only. The program is voluntary. While EPA will work with building owners and
tenant groups to coordinate all cleaning within a building, occupants of each unit must specifically
request cleanup assistance.
Cleanup work will be conducted by contractors and workers (the Cleanup Contractor) certified by
New York State and New York City. Separate, third-party contractors, also licensed by New York
State, will oversee the cleanup work and will conduct all testing (the Project Monitor). Further direct
oversight will be provided by EPA personnel. All personnel involved in this program will carry
appropriate photo identification.
The Project Monitor will contact residents requesting assistance to confirm and schedule cleanup and
testing. The Project Monitor will have access to a translation service to assist with the process for
those whose primary language is not English. There are three phases to the actual work: 1) Pre
cleaning inspection; 2) Cleaning, and 3) Testing.
Owners and managers of residential buildings and coop boards can request to have their building’s
common areas cleaned and HVAC system evaluated and cleaned, if necessary. After receiving the
request, common areas such as the building lobby, hallways, stairways and elevator interiors will be
cleaned. Other common areas, including laundry rooms, utility rooms, compactor rooms, and elevator
shafts will be evaluated and cleaned as needed. (See separate fact sheet: Common Area and HVAC).
During a pre-cleaning inspection for an individual residence, the Project Monitor will meet with the
occupant(s) to assess conditions, discuss procedures and testing options, determine any special
concerns or needs, and answer questions. The Project Monitor will obtain written access and
authorization, and will schedule the cleaning work. Residents will be given information about preparing
for cleaning including the handling of valuable personal items, the presence of pets, etc. (See separate
fact sheet: Preparing for Cleaning and Testing). The Project Monitor will discuss the level of cleanup
required (see below) and resident’s options for post-cleanup testing.
Damage to building as a result of the WTC collapse may have resulted in the growth of mold in
apartments. As part of the Cleaning Program, the Project Monitor will contact the New York City
Department of Health (NYC DOH) if mold is observed in a residence or residential building. The
NYC DOH will then contact the building owner to provide recommendations on how to address the
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